Strategy Analytics reports on automotive voice HMI

Voice-based automotive technologies must overcome user experience challenges unlike those involving touchscreens and traditional buttons, according to Strategy Analytics. In a new Automotive Consumer Insights (ACI) report, “Voice HMI: Connected Car Opportunities and UX Best Practices,” the research firm also said that accuracy and dialog design have had a negative effect on usability and widespread consumer acceptance. The report provides best practice recommendations for voice interface designers.

“While speech as a user interface has come a long way in terms of accuracy for simple tasks,” commented Chris Schreiner, senior analyst at Strategy Analytics, “the promise of the voice-controlled connected car with more complex features may negate these advances.”

Kevin Nolan, vice president of the Strategy Analytics User Experience Practice, added, “The connected car does offer voice HMI opportunities by accessing off-board speech recognition engines to improve accuracy.”

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